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Goodfellow Publishers Ltd |
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ouvrageExplores key tourism theories, concepts and models; Adopts a social science approach to explain why we think about tourism the way we do; Develops key ideas that deepens our understanding and encourages critical thinking. T[...]
- XL Library La Rochelle
Mckercher, B., Prideaux, B. (2020). Tourism, theories, concepts and models. https://www.goodfellowpublishers.com/TTCMouvrageResearch, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism. Service Management Prin[...]
- XL Library La Rochelle
Kandampully, J., Solnet, D. (2019). Service Management: Principles for Hospitality and Tourism. [S.l.] : Goodfellow Publishers Ltd.ouvrage
- XL Library La Rochelle
Hudson, S., Hudson, L. (2013). Customer service for hospitality and tourism. [S.l.] : Goodfellow Publishers Ltd.ouvrageThe topic of ‘experience’ is becoming central to a proper and full understanding of consumer behaviour and the book covers the key sectors where it is a critical factor- from resort management and tourist information to destination marketing. [...]
- XL Library La Rochelle
Frochot, I., Batat, W. (2013). Marketing and designing the tourist experience. [S.l.] : Goodfellow Publishers Ltd.